Hotel Garden Istra Plava Laguna Umag, Umag

My stay at the hotel was a mixed experience. The rooms were clean but had a lingering smell of smoke from previous guests, and the beds were just okay in terms of comfort. On the bright side, the rooms were surprisingly quiet, offering a peaceful atmosphere for rest. The service provided by the staff was excellent, always attentive and helpful, making our stay more enjoyable. However, the strange policy of only offering small tasting bites to guests was a bit odd. The location, while vibrant, was somewhat marred by the maintenance issues in the pool area. Despite this, the proximity to the sea and beautiful surroundings were definite highlights. The dining options were delicious but the overcrowding at peak times was a downside.

My stay at the hotel was delightful. The rooms were clear, comfortable, and cozy. However, at midnight, I felt the need for more storage as there were no drawers and a lack of shelf space. The service was amazing, with super friendly staff greeting guests at dinner and being highly professional and helpful at the kids club. Room service, car hire, and laundry services were all top-notch. The location was good, although very busy at times. It was distributed between guests and an ATP tennis event, creating a vibrant atmosphere. Close to the sea, just a 200m walk from the hotel, the location was convenient. The dining experience was great and so convenient, but it was a bit overcrowded even if you come after peak hours between 12-14, with crisp salads on the menu. As for facilities, everything was modern and well-maintained. Two positive aspects were the great location and friendly staff, while two negative aspects were the overcrowded dining experience and the need for more storage in rooms.

The hotel offered decent rooms with a lingering smoke smell from previous occupants and a small TV. Security measures were in place with card-locked rooms under video surveillance. Unfortunately, the room designated for persons with a disability lacked a functional shower.

My stay at this hotel was a mixed experience. The rooms were very clean and cozy, but unfortunately, the noise level at midnight was quite disturbing. The service was a bit lacking, with staff not seeming happy and struggling with communication. The location offered great value for money but had some maintenance issues. The dining options were good overall, and the facilities were satisfactory.

The hotel offers rooms with a comfortable big bed and couch, although they constantly smelt of cigarettes as they were positioned right above the outdoor smoking area. The service was a mixed experience with some attentive and kind staff but lacking in other areas. The location had its positives but also some maintenance issues that affected the overall stay. The dining experience had a nice variety of choices with some room for improvement. Overall, the facilities were decent but had some upkeep concerns.